Affiliate Program Terms of Service

1. Introduction

These Affiliate Program Terms of Service (“Affiliate Terms”) govern your participation as an affiliate partner in the Y'alloha affiliate referral program (the “Program”). By applying to or participating in the Program, you agree to be bound by these Affiliate Terms in addition to the Y'alloha Terms of Service and Privacy Policy.

Y'alloha (“we,” “our,” or “the Platform”) provides a technology platform that connects vacation rental hosts (“Hosts”) with affiliate partners (“Affiliates” or “you”) who promote direct bookings in exchange for commissions. The Platform facilitates tracking, attribution, and communication between Hosts and Affiliates but is not a party to the commission agreement between them.

2. Eligibility

To participate in the Program, you must:

• Be at least 18 years of age or the age of legal majority in your jurisdiction
• Provide accurate and complete registration information
• Have a valid email address for receiving program communications
• Comply with all applicable laws and regulations, including but not limited to the Federal Trade Commission (“FTC”) guidelines on endorsements and testimonials
• Not have been previously terminated from a Y'alloha affiliate program for cause

Each Host may set additional eligibility requirements for their specific program, including affiliate type restrictions and application questions. Acceptance into one Host's program does not guarantee acceptance into another.

3. Affiliate Obligations

3.1 FTC Disclosure

You are required to clearly and conspicuously disclose your affiliate relationship in all content where you promote or reference a Host's property. This includes, but is not limited to:

• Social media posts, stories, reels, and videos
• Blog posts, articles, and website content
• Email newsletters and direct messages
• Verbal recommendations in podcasts, videos, or live streams

Disclosure must be made using clear language such as “#ad,” “#affiliate,” “#sponsored,” or “I earn a commission if you book through my link.” Disclosures must be visible without requiring the viewer to click, expand, or scroll.

3.2 Prohibited Activities

Affiliates shall not:

• Make false, misleading, or unsubstantiated claims about a Host's property
• Use cookie stuffing, adware, or other deceptive tracking methods
• Engage in self-referral bookings (booking the property yourself through your own link)
• Bid on the Host's brand name or property name in paid search advertising without prior written consent
• Send unsolicited commercial messages (spam) containing referral links
• Use the Host's intellectual property (logos, photos, trademarks) beyond what is provided through the Program
• Artificially inflate click counts, conversions, or other tracked metrics

3.3 Content Standards

All content created in connection with the Program must be truthful, not misleading, and must not contain content that is defamatory, obscene, discriminatory, or in violation of any applicable law. You are solely responsible for all content you create or distribute.

4. Commission Terms

4.1 Commission Structure

Commission rates, basis (nightly rate vs. total booking value), caps, and other terms are set by each Host individually and disclosed to you at the time of application approval. Your specific commission terms are frozen at the time of approval and displayed on your affiliate wallet pass.

4.2 Attribution

Commissions are earned only on confirmed, completed bookings made through your unique referral link or referral code. Attribution is tracked via first-party cookies and URL parameters. The standard attribution window is 30 days from the last click.

4.3 Terms Changes

Hosts may update commission terms at any time with a minimum of 14 days advance notice. When terms change, you will be notified via email and given the option to accept the new terms or decline. If you decline, your affiliate membership with that Host will be terminated, but any commissions already earned will still be paid on their scheduled dates. If a Host chooses to grandfather existing affiliates, your original terms remain in effect.

4.4 Commission Forfeiture

Commissions may be voided if: the booking is cancelled by either party, the booking is determined to be fraudulent or a self-referral, or you violate these Affiliate Terms.

5. Payment

Commissions are confirmed after the guest's checkout date plus the Host's specified payout window (typically 7 days). This window allows the Host to confirm the stay was completed and handle any post-checkout disputes.

Payment is processed by the Host directly to you via their chosen payout method (e.g., Venmo, Zelle, PayPal, or check). Y'alloha facilitates tracking and notification but does not process or guarantee affiliate payments. Payment timing and methods are determined by each Host.

You are responsible for any taxes owed on commission income. Y'alloha and Hosts may request tax identification information (e.g., W-9) if required by applicable tax law.

6. Data & Privacy

By participating in the Program, you consent to the collection and processing of data related to your affiliate activities, including:

• Click and conversion tracking data associated with your referral links
• Commission calculations and payment records
• Your name, email, business name, and other registration information shared with the Host whose program you join
• Performance metrics visible to both you and the Host (clicks, conversions, earnings)

Y'alloha does not sell your personal data to third parties. Data is shared only with the specific Host whose affiliate program you participate in. For more information, see our Privacy Policy.

7. Termination

Either you or the Host may terminate your affiliate relationship at any time, for any reason. Y'alloha may also terminate your participation in the Program if you violate these Affiliate Terms.

Upon termination:

• Your referral links will cease to generate new commissions
• Any commissions already earned and confirmed will still be paid on their scheduled dates
• Pending (unconfirmed) commissions may be voided at the Host's discretion
• Your affiliate wallet pass will be deactivated
• You must cease all promotional activities for the Host's properties

8. Limitation of Liability

Y'alloha provides the affiliate tracking platform on an “as-is” basis. We do not guarantee uninterrupted service, error-free tracking, or any minimum level of earnings. To the maximum extent permitted by law:

• Y'alloha is not liable for commission disputes between Hosts and Affiliates
• Y'alloha is not liable for payment failures or delays by Hosts
• Y'alloha's total liability to you shall not exceed the fees you paid to Y'alloha (if any) in the 12 months preceding the claim
• In no event shall Y'alloha be liable for indirect, incidental, consequential, or punitive damages

9. Dispute Resolution

Commission disputes between you and a Host should first be resolved directly between the parties. Y'alloha may, at its sole discretion, provide mediation assistance but is not obligated to do so.

Any dispute arising out of or relating to these Affiliate Terms that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the Commonwealth of Virginia, and the arbitrator's decision shall be final and binding.

Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction.

10. Changes to These Terms

We may update these Affiliate Terms from time to time. Material changes will be communicated via email to active affiliates at least 14 days before taking effect. Continued participation in the Program after the effective date constitutes acceptance of the updated terms. If you do not agree to the changes, you may terminate your participation by contacting us.

The most current version of these Affiliate Terms is always available at yalloha.com/affiliate-terms.