Terms of Service

1. Acceptance of Terms

By accessing and using YALLOHA ("the Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

YALLOHA is a web-based service that automatically transforms 5-star vacation rental guest reviews into branded social media posts. The Service:

• Connects to your Hospitable account to retrieve guest reviews
• Generates professional graphics from review text
• Creates AI-powered captions for social media
• Posts approved content to your Facebook Pages

3. User Accounts

3.1 Account Creation

To use the Service, you must create an account with a valid email address and password. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

3.2 Account Eligibility

You must:

• Be at least 18 years old
• Have legal authority to manage the properties and Facebook Pages you connect
• Provide accurate and complete information

4. Third-Party Integrations

4.1 Hospitable Integration

By connecting your Hospitable account, you authorize us to access your property data and guest reviews. You represent that you have the right to share this information with YALLOHA.

4.2 Facebook Integration

By connecting your Facebook account, you:

• Grant us permission to post content to your selected Facebook Pages
• Confirm you have admin or posting rights to those Pages
• Agree to Facebook's Terms of Service and Platform Policy
• Acknowledge that posts are made on your behalf with your explicit approval

4.3 Third-Party Terms

Your use of third-party services (Hospitable, Facebook) is subject to their respective terms of service. We are not responsible for changes to, or discontinuation of, third-party services.

5. User Content and Responsibilities

5.1 Your Content

You retain ownership of all content you upload (background images, customizations). By uploading content, you grant us a license to use, display, and process it solely to provide the Service.

5.2 Review Content

Guest reviews are provided by Hospitable. You are responsible for ensuring you have the right to publish reviews as social media posts. We do not verify the authenticity or legality of review content.

5.3 Prohibited Uses

You may not:

• Post false, misleading, or fraudulent reviews
• Use the Service to spam or harass
• Violate any applicable laws or regulations
• Infringe on others' intellectual property rights
• Attempt to bypass security or access restrictions
• Use automated tools to access the Service without authorization

6. Service Availability

We strive to provide reliable service but do not guarantee:

• Uninterrupted or error-free operation
• Availability at all times
• Compatibility with all systems

We may modify, suspend, or discontinue the Service at any time with reasonable notice.

7. Intellectual Property

7.1 Our Intellectual Property

The Service, including its design, features, and code, is owned by YALLOHA and protected by copyright and other intellectual property laws. You may not copy, modify, or create derivative works without our permission.

7.2 Generated Content

Images and captions generated by the Service are provided for your use. You own the rights to publish them as social media posts. We retain the right to display examples in marketing materials (with your permission).

8. Payment and Billing

Payment terms will be specified when subscription features are implemented. By subscribing, you agree to:

• Provide accurate payment information
• Pay all fees in accordance with the pricing plan
• Automatic renewal unless you cancel

We reserve the right to change pricing with 30 days' notice. Refunds are handled on a case-by-case basis.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YALLOHA SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, or business opportunities
• Damage to reputation or brand
• Errors in posted content or social media engagement results
• Actions taken by third-party services (Facebook, Hospitable)

Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold YALLOHA harmless from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Content you post through the Service
• Your violation of any third-party rights

11. Termination

11.1 By You

You may terminate your account at any time from Settings. Upon termination, we will delete your data in accordance with our Privacy Policy.

11.2 By Us

We may suspend or terminate your account if you:

• Violate these Terms
• Engage in fraudulent activity
• Fail to pay applicable fees
• Use the Service in a way that harms others or the Service

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of [Your State/Country], without regard to conflict of law provisions.

12.2 Arbitration

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, except where prohibited by law. You waive the right to participate in class actions.

13. Changes to Terms

We may update these Terms from time to time. Significant changes will be communicated via email or Service notification. Continued use after changes constitutes acceptance.

14. Miscellaneous

14.1 Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and YALLOHA.

14.2 Severability

If any provision is found invalid, the remaining provisions remain in effect.

14.3 Waiver

Our failure to enforce any right or provision does not constitute a waiver.

15. Contact Us

If you have questions about these Terms, contact us:

• Email: support@yalloha.com
• Website: www.yalloha.com