Privacy Policy

1. Introduction

YALLOHA ("we," "our," or "us") operates the website www.yalloha.com (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

YALLOHA helps vacation rental owners automatically transform 5-star guest reviews into branded social media posts.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password
• Property Information: Property names, Hospitable API credentials
• Customization Settings: Direct booking URLs, hashtags, background images

2.2 Information From Third-Party Services

• Hospitable: We collect guest reviews, property data, and reservation information through the Hospitable API when you connect your account.
• Facebook: When you connect your Facebook account, we collect:
  • Your Facebook Page IDs and names
  • Page access tokens (to post on your behalf)
  • Basic profile information

2.3 Automatically Collected Information

• Log data (IP address, browser type, pages visited)
• Usage patterns and feature interactions
• Error logs for troubleshooting

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Automatically generate social media posts from your guest reviews
• Post approved content to your Facebook Pages on your behalf
• Send you notifications about new reviews and pending posts
• Improve and optimize the Service
• Provide customer support
• Comply with legal obligations

4. Data Sharing and Disclosure

We do NOT sell your personal information. We may share your information with:

• Third-Party Services: Facebook (to post on your Pages), Hospitable (to retrieve reviews), Anthropic (for AI caption generation)
• Service Providers: Hosting (Vercel), database (Supabase), authentication, and analytics providers
• Legal Requirements: When required by law or to protect our rights

5. Data Storage and Security

Your data is stored securely using industry-standard encryption:

• Database hosted on Supabase with encryption at rest
• Secure HTTPS connections for all data transmission
• Access tokens encrypted and stored securely
• Regular security audits and updates

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information through Settings
• Deletion: Request deletion of your account and data
• Revoke Access: Disconnect Hospitable or Facebook at any time through Settings
• Export Data: Download your data in a portable format

To exercise these rights, email us at support@yalloha.com or use the Settings page.

7. Facebook-Specific Information

7.1 Facebook Login

When you connect your Facebook account, we request the following permissions:

• pages_show_list: To display your Facebook Pages for selection
• pages_read_engagement: To verify Page access
• pages_manage_posts: To publish approved posts to your Pages

7.2 What We Store from Facebook

• Your Facebook Page IDs
• Page access tokens (required to post on your behalf)
• Page names (for display purposes)

7.3 Disconnecting Facebook

You can disconnect your Facebook account at any time from Settings. This will:

• Remove your Facebook Page access tokens from our database
• Stop all future posting to your Pages
• Not affect posts already published

You can also revoke app access from your Facebook Settings at facebook.com/settings → Apps and Websites.

8. Data Retention

We retain your data for as long as:

• Your account is active
• Needed to provide the Service
• Required by law

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we must retain it for legal compliance.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Your continued use after changes constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

• Email: support@yalloha.com
• Website: www.yalloha.com