Free Vacation Rental Business Audit
Occupancy, ADR, RevPAR, cancellations, channel mix, the Airbnb and Vrbo commissions you actually paid, and how guests score the stay. One Golden Pineapple Score, and the exact moves that raise it. Connect Hospitable now to be first in line; reports roll out to connected accounts in order.
Every short-term rental KPI that matters, in one report
A listing audit looks at your photos and title. A business audit looks at the money. The Pineapple Report reads your property through the marketing 4 P's, with every number traceable to a Hospitable record.
Place
Where do your bookings come from, and what do they cost you?
- Channel mix
- Share of stays and revenue from Airbnb, Vrbo, Booking.com, direct and offline bookings over the last 12 months.
- Commission-free share
- The slice of host revenue that paid no platform commission. Most operators sit under 25%.
- Commissions paid
- Every host-side service fee the platforms took, in dollars, and as a rate on gross bookings.
- Dormant channels
- Channels you are listed on that produced no stays, so you can fix the merchandising or drop the overhead.
Price
What do your nights actually earn?
- Occupancy rate
- Nights sold divided by nights in the year. The US short-term rental average sits around 50 to 54%; strong operators run 65% and up.
- ADR (average daily rate)
- Accommodation revenue divided by nights sold. We split it into weekend and weekday so you can see whether Fridays and Saturdays carry a premium.
- RevPAR
- Revenue per available night: ADR multiplied by occupancy. The single number that tells you whether a rate change helped or hurt.
- Cancellation rate, lead time, length of stay
- How many bookings fell through, how far ahead guests book, and how long they stay, each against the prior year.
- Forward pace
- How much of the next 90 nights is already reserved, the listed rate on open nights, and the orphan nights your minimum stay makes unbookable.
Promotion
How far does your brand travel on its own?
- Review conversion
- Reviews per completed stay. Every un-reviewed stay is a missing proof point for the next guest.
- Host reply rate
- How often you answer reviews publicly. Replies are read by the next prospective guest, not the reviewer.
- Shareable 5-star inventory
- Five-star reviews long enough to publish as a social post, which is the raw material of your direct-booking marketing.
- Brand presence
- Whether guests name your property in their reviews, and whether your listing title carries the brand at all.
Product
How good is the stay, as guests score it?
- Sub-ratings
- Cleanliness, accuracy, communication, location, check-in and value, each against the prior year, pulled across every channel and normalised to one scale.
- Below-5 share
- The percentage of guests who scored a category under five stars. Cleanliness is the one that drags an overall rating fastest.
- Private feedback themes
- What guests tell you privately, grouped into themes like supplies, maintenance, pool and outdoor, comfort and access.
Pineapple Report
Dahlia del Sol
Glendale, AZ
Ripening Pineapple · 7 points to Golden
40
Place
79
Price
78
Promotion
75
Product
What moves the score most
- +8.9Commission-free share of revenue7% of revenue is commission-free
- +6.1Commission leakage$10,337 paid to platforms in 12 months
- +5.0Cancellation rate33% of bookings cancelled
62 five-star reviews long enough to post. Real numbers from a Y'alloha property.
How golden is your welcome?
Connect Hospitable to be first in line for your Pineapple Report, rolling out now to connected accounts: where your bookings come from and what they cost you, what your nights earn, how far your reviews travel, and how guests score the stay. One Golden Pineapple Score, and the exact moves that raise it.
- Place: channel mix, direct share, and every dollar paid in commission
- Price: occupancy, ADR, RevPAR, cancellations, and the next 90 days
- Promotion: review velocity, host replies, and your shareable 5-star inventory
- Product: cleanliness, accuracy, value, and what guests say privately
The welcome pineapple sat at the gate to say guests were welcome. The Golden Pineapple says they came back. Golden and Crowned earn a badge for your booking site.
How does your vacation rental compare?
The industry numbers the report scores you against. Platform fees are what the platforms charge the host; the guest-side service fees come on top and never show in your payout.
How golden is your welcome?
The four lenses roll into one 0 to 100 score. Tiers follow ripeness, so a low score has a kind name and a high one is worth displaying. The welcome pineapple sat at the gate to say guests were welcome. The Golden Pineapple says they came back.
The score is a heuristic against visible benchmarks, and every component is shown with its weight and the sentence behind it. It is a conversation starter with a direction, not a grade.
Green Pineapple 0+
Still ripening. The sweetness is in there.
Ripening Pineapple 50+
Turning gold. A few moves from a welcome worth displaying.
Golden Pineapple 75+badge
A golden welcome. Guests come back, and they come back direct.
Crowned Pineapple 90+badge
Crowned. The brand books the house.
How the audit works
Four steps, no spreadsheet.
1
Connect Hospitable
Sign up free and connect your Hospitable account. Reports are rolling out to connected accounts in order, and you get an email when yours is ready. We read listings, reservations with financials, reviews and the pricing calendar. Nothing is written back and nothing is posted.
2
We pull 24 months of data
Two years of reservations across every channel, every review with its sub-ratings and private feedback, and the next 180 days of calendar. One property takes a few minutes.
3
Read your Pineapple Report
Four lenses, one Golden Pineapple Score, and a findings list that names what is strong, what is leaking and what is at risk, each with the number behind it.
4
Follow the path to Golden
The report ranks the exact moves that raise your score, in points, starting with the commission-free share of your revenue. Golden and Crowned earn a badge for your booking site.
What is a higher direct share worth to you?
The report computes this from your real bookings. Until then, estimate it: your annual revenue, the share you could move direct, and the commission you pay today.
Direct Booking Savings Calculator
What's 10% More Direct Bookings Worth?
Estimate your annual commission savings if a portion of your OTA bookings shift to direct.
That's money you keep — without changing your property, just improving trust and direct traffic.
These are estimates. Actual savings depend on your OTA mix, pricing, and how much direct demand you capture. Most hosts start seeing results when they post consistently and include a direct booking link in every post.
Built for owners and small property managers
If you run one to twenty short-term rentals on Hospitable and you have ever wondered whether you are too dependent on Airbnb, whether your cleaning fee is scaring off short stays, or why a 4.9 listing is not turning into repeat guests, this is the report that answers it with your own numbers.
- Owners deciding whether to invest in a direct-booking site
- Managers who need a per-property scorecard for owner reports
- Hosts who have great reviews and almost no direct bookings
- Anyone who has never seen their commissions totalled in one place
What happens after the report
Y'alloha is the direct booking engine built into every 5-star review. The same connection that produces your audit can turn your best reviews into branded posts with your booking link, put your brand in every guest's wallet, and re-run the report each quarter so you can watch the score move.
See plansVacation rental audit FAQ
When do I get my report?
The Pineapple Report is rolling out to Hospitable-connected accounts in order. Connect your account now and you are in the queue; you get an email with your report and Golden Pineapple Score when your turn comes. Nothing else is required from you in the meantime.
Is the vacation rental audit really free?
Yes. The Pineapple Report and your Golden Pineapple Score are free for your first property, with no card required. Y'alloha's paid plans are for the tools that act on the report: automated review posts, guest wallet passes and the social media agent.
What do you need from me to run the audit?
A Hospitable account connected to your listings to join the rollout. The audit reads reservations with financials, reviews with sub-ratings, the listing details and the pricing calendar. Some of those fields are only available through Hospitable's Public API, so when your turn comes we may ask you to paste a read-only Personal Access Token from your Hospitable settings before the report can run. It never messages guests, changes prices or posts anything.
How is this different from a free Airbnb listing audit?
A listing audit reviews your title, photos and description. The Pineapple Report is a business audit: it measures occupancy, ADR, RevPAR, cancellation rate, channel mix, the commissions you actually paid, review conversion and guest sub-ratings, across Airbnb, Vrbo, Booking.com and direct. The listing is one input; the business is the subject.
What is a good occupancy rate for a short-term rental?
The US average sits around 50 to 54%. The audit scores occupancy against a 65% target and shows how much of it comes from each channel, because a 70% occupancy that is 90% Airbnb is a different business from a 60% occupancy that is a third direct.
What is RevPAR for a vacation rental?
Revenue per available night: your average daily rate multiplied by your occupancy rate. It is the one yield number that improves only when rate and demand move together, which is why the report tracks it year over year.
How much do Airbnb, Vrbo and Booking.com charge hosts?
In 2026 Airbnb charges most hosts a 15.5% host-only fee, Vrbo about 8% on its pay-per-booking model, and Booking.com typically 15 to 17%. The audit totals what your bookings actually paid and estimates what a higher direct share would keep.
What is the Golden Pineapple Score?
A 0 to 100 score built from four lenses: Place (distribution), Price (yield), Promotion (brand and demand) and Product (guest experience). Tiers follow ripeness: Green under 50, Ripening 50 to 74, Golden 75 to 89, Crowned 90 and up. The pineapple is the welcome symbol of both the American South and the islands, which is where the name Y'alloha comes from.
Which property management systems do you support?
Hospitable today. The audit relies on reservation financials, review sub-ratings and the pricing calendar, which Hospitable exposes cleanly. Other PMS integrations are on the roadmap; tell us which one you use when you sign up.
Is my data safe? Do you share private guest feedback?
Your report is private to your account. Private guest feedback is shown to you because you can already read it in Hospitable; it is never shown on public pages, samples or emails. We do not sell or share property data.
Can I run it for more than one property, or again later?
Yes. Each property gets its own Pineapple Report, and paying customers get a fresh report each quarter so the score tracks the changes you make.
How golden is your welcome?
Connect Hospitable now and your Pineapple Report arrives as the rollout reaches your account, with exactly how many points stand between you and a Golden Pineapple on the gatepost.
Also see the vacation rental social media guide and the affiliate program.